Help & Support

Support

We're here to help. Reach out anytime and we'll get back to you as soon as possible.

✉️

Contact Support

For questions, bug reports, or feedback about
OK? — Safety & Wellness Alert, email us directly.

Please include your device model, iOS version, and a brief description of the issue.

Before reaching out, these steps resolve most notification issues:

1

iOS Settings → Notifications → OK?
Confirm Allow Notifications, Sounds, and Time Sensitive are all enabled.
2

Focus / Do Not Disturb modes
These modes may silence notifications from all apps, including OK? — Safety & Wellness Alert.
3

Device volume & silent switch
Check that your device volume is turned up and the physical silent switch on the side of your iPhone is not engaged.

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